Code of Ethics

REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® association-owned/operated MLS. 

In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.

Visit the California Association of REALTORS® Ombudsman page for more information, and if you’re a consumer and have questions about the Code of Ethics and the Professional Standards process.

Download a PDF version of the Code of Ethics and Standards of Practice of the National Association of Realtors®